1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our seafood ordering platform in Kuwait.

2. Our Role

We serve as a commission-based ordering platform that connects users with seafood vendors at Kuwait’s fish market. We do not own the products. However, we handle the order, coordination, and delivery process on behalf of the seller.

3. What We Collect

• Full name, mobile number, and delivery address
• Order details (items, quantity, delivery time)
• Payment status and method (note: we do not store card numbers)
• Device/browser info (for security and analytics)

4. How We Use Your Data

• To confirm and fulfill your order with the appropriate vendor
• To process payment or COD logistics
• To contact you about delivery or product issues
• To improve our platform and communication experience

5. Data Sharing

We may share your data with:

• Delivery partners for order dispatch
• Fish market vendors to fulfill your specific order
• Government authorities if required by law

We never sell your personal information to third parties.

6. Cookies & Tracking

We use cookies to manage session data and website performance. You may disable cookies in your browser, but this may affect some functionality.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate details
• Request deletion of your personal information (subject to legal and transaction obligations)

8. Data Security

We implement security measures such as encrypted communications and restricted access to protect your information from unauthorized use or disclosure.

9. Updates to This Policy

We may update this policy from time to time. Any updates will be posted here with a revised effective date.
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